Privacy Policy
Diamondsoft Solutions is committed to protecting your privacy. This privacy statement describes how Diamondsoft Solutions collects and uses the personal information you provide on our website (www.dbit.io) and applications (Teams Application). It also describes the choices available to you regarding Diamondsoft Solutions use of your personal information and the steps you can take to access this information and to request that we correct or update it.
Collection and Use of Personal Information
We may collect the following personal information from you.
- Contact information such as name, email address, shipping address, phone number
- Business Information such as company name, company size, business type
- Billing Information such as credit card number, expiration date, billing address
We may collect this information when you
- When you use our applications and/or services
- Contact us to request more information about our products
- Sign up to receive our whitepapers
- Set up an account
- Purchase products
- Sign up for our newsletter or mailing list
- Submit a product review
- Submit a comment and/or inquiry to our community message boards, 'Live Chat' feature
- Provide us feedback
We may use this information to
- Enchance your experience with our applications and/or services
- Assess the needs of your business to determine which products best meet those needs
- Send you requested product information
- Fulfill your order
- Send you an order confirmation
- Show you products you may be interested in
- Send you a newsletter, whitepaper, or marketing communications
- Respond to your questions and concerns
- Assist you with troubleshooting issues and offer support services
- Improve our Web site, Applications and Services, and marketing efforts
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties other than agents, service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers to send you email on our behalf. Certain features on our site, such as our 'Live Chat', forum, and shopping cart may be hosted by service providers. In this case, these third parties are authorized to use your personal information only to perform the service they are providing for us, and do not have an independent right to share or use this information.
We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our Web site) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.
In the event Diamondsoft Solutions goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our Web site of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.
Choice/Opt-Out
You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at hello@dbit.io .
Cookies and Other Tracking Technologies
Cookies
Cookies are very small text files that are stored on your computer when you visit certain web pages. We or third parties may use cookies on our site to
- Compile aggregate statistics about our site visitors
- Analyze which pages our site visitors visit
- Measure advertising and promotional effectiveness
- Make it easier for you to navigate our site
We use Google AdSense to serve ads on this site. When you view or click on an ad, a cookie will be set to help better provide advertisements that are of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google's Advertising and Privacy page: http://www.google.com/privacy_ads.html .
Log Files
As is true of most websites and applications, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.
We may use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
Web beacons
A web beacon is an electronic image placed on a web page that can serve many of the same purposes that cookies serve, for example, recording the pages you visit on our site. We or third parties such may use Web beacons to track the traffic patterns of users from one page to another.
We or our third party service provider may use web beacons in some of our emails to let us know which emails have been opened by recipients or track click-through rates. This allows us to gauge the effectiveness of our communications to customers and our marketing campaigns.
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at hello@dbit.io.
Links to Other Web Sites
Our site and applications includes links to other websites whose privacy practices may differ from those of Diamondsoft Solutions. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Widgets
Our Web site includes Widgets, which are interactive mini-programs that run on our site and are designed to provide single-purpose services (e.g. displaying the latest news, opinions, music, etc). These Widgets are hosted by a third party. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable certain features of the Widget to function properly. The information collected by this Widget is subject to the Widget's privacy policy. Diamondsoft Solutions is not responsible for personal information you choose to provide through the Widget.
Message Boards, Forums, Community Groups
Whenever you choose to voluntarily post general and/or personal information in public areas, such as our message boards, forums, community groups, this information can be accessed by the public and can in turn be used by to send you unsolicited communications. Therefore, Diamondsoft Solutions recommends that you exercise discretion when deciding what information you choose to make public on the Internet.
Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our or our checkout provider's order form, that information is encrypted using secure socket layer technology (SSL).
If you have any questions about security on our Web site, you can contact us at hello@dbit.io.
Services/Applications/Platforms
Microsoft Teams - Sharing Password
We host our solutions in Microsoft Azure. We run a web app service instance that has an HTTPS Certificate for communication between the application and our app service.
As soon as the password is transmitted into the app service it is encrypted with AES-256 encryption. The app uses a Standard Production ready instance of Azure Cache for Redis to momentarily hold the encrypted form of the password. All data kept in redis cache has a maximum lifetime of 300 minutes or 5 hours. For example passwords can last only for a minute to 300 minutes, it is configurable by the user.
When the user retrieves the password the web app service will decrypt it off the cache and send it back to the client app over HTTPS.
Please see additional info below:
From the Azure Cache for Redis site:
(https://azure.microsoft.com/en-us/services/cache/#security)
"Enterprise-grade security
Azure Cache for Redis supports industry-standard SSL to secure your data in transit and
Azure Storage disk encryption at rest. Premium caches can be placed in your own Azure
Virtual Network (VNet) so that you can further restrict traffic routes to and from your
cache through your VNet topology and access policies. "
Microsoft Teams - Password Manager Solution
We host our solutions in Microsoft Azure. We run our service offerings using Serverless technologies.
Our password manager solutions uses a patent pending solution that allows the password itself to NOT be stored in the password manager for maximum security. At your choice, if you choose to store sensitive information in the Password Manager (such as, but not limited to, password, pin, record name etc.), these information is encrypted on the client-side using AES-256 encryption before sending across the network. We have no access to the key to decrypt your data. At rest, your information is stored in an encrypted format.
Notification of Privacy Statement Changes
We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
You can contact us by email us at the address below.
Diamondsoft Solutions